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Delays and cancellations: What is happening with Austrian Airlines flights?

Passengers who have booked a flight for Tuesday or Wednesday with Austrian Airlines are facing delays, rebookings and flight cancellations. What is happening, and what are your rights?

Delays and cancellations: What is happening with Austrian Airlines flights?
An Austrian Airlines plane. (Image by Robert Laible from Pixabay)

Passengers with early flights on Tuesday, March 7th, already had to reschedule or cancel their trips if they were with Austrian carrier and Lufthansa subsidiary, Austrian Airlines (AUA), as The Local reported. And the disruption is set to continue during the day and on March 8th.

A staff meeting with flight crews, which was called after shelved collective bargaining negotiations on inflation compensation, was the reason why flights were affected in the early morning. Workers met at Vienna International Airport in Schwechat on Tuesday and the airline had to cancel 34 flights to 17 destinations.

Warning strike announced

However, during the union members meeting, participants decided on a warning strike lasting until 2:30 pm, which will affect flights for the entire day on March 7th and early on March 8th. 

At the staff gathering, it was unanimously decided that the meeting would turn into a warning strike, Yvonne Heuber of the Vida trade union told APA.

The company has not announced the detailed impacts of the strike yet. However, passengers can check on the company website for the status of their flights – as well as checking airport sites. In the Vienna International Airport, several AUA flights already show as cancelled, including some on the morning of March 8th.

Around 1,700 passengers were already rebooked on replacement flights. According to the airline, those who booked directly with it were contacted proactively, while passengers who booked with a travel agency should contact the agencies.

READ ALSO: What you need to know before travelling to Austria in spring 2023

To minimise the impact, among other things, employees on “standby” have been called to duty, the AUA press office said. “Austrian Airlines long-haul destinations can be served regularly according to the current status,” the airline announced.

What are my rights if my flight gets cancelled or delayed?

In case of cancellation, you can choose between getting your money back, getting the next available flight, or changing the booking completely for a later date. You are also entitled to assistance free of charge, including refreshments, food, accommodation (if you are rebooked to travel the next day), transport, and communication (two telephone calls, for example).

This is regardless of the reasons for cancellation.

If your flight was delayed, your rights and compensation would depend on the duration of the delay and the flight distance.

You can read more about your rights HERE.

READ ALSO: Train travel in Austria: 6 ways you can save money

Why are workers on strike?

Workers’ representatives informed Austrian Airlines staff that the renegotiations on the collective agreement (KV), the sector deals between unions and company representatives that rule over salary and benefits in Austria, have stalled. 

Staff had demanded a renegotiation of the KV after Austrian Airlines posted good results in the third quarter of 2022 at the same time as inflation continued to rise. 

The workers haven’t ruled out further strikes in the near future.

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TRAVEL NEWS

Why are flights to and from Austria so expensive this summer?

Airline activity to and from Austria has almost fully recovered after Covid lockdowns and travel bans during the pandemic, but prices are soaring.

Why are flights to and from Austria so expensive this summer?

If you’ve been searching for flights to or from Austria during the summer, you may have noticed that prices are higher compared to previous years and even pre-pandemic times.

This trend of soaring prices is not limited to Austria alone; it is happening across Europe.

Ryanair Austria head Andreas Gruber added that the days of flying almost for free are over: “There will be no more 10-euro tickets”, he said in September 2022. Unfortunately, airfare inflation has continued to rise.

In March 2023, plane tickets were, on average, 20.1 percent more expensive than the same month in 2022. International flights saw a price increase of 19.8 percent in April 2023 compared to the previous year, while domestic flights cost 15.5 percent more during the same 12-month period.

READ ALSO: Ryanair to raise flight ticket prices in Austria

Rush to travel

Several factors contribute to these price hikes. The unexpected rush to travel after the pandemic caught the industry off guard and led to chaos at some European airports last summer due to staffing shortages.

Despite the return of passengers, business travellers have not returned in the same numbers as before, partly due to the newfound convenience of virtual meetings. In addition, the slow recovery has impacted the profitability of specific flights, prompting some airlines to discontinue routes altogether.

READ ALSO: Airport chaos in Europe: What are your rights if flights are delayed or cancelled?

Fuel costs, which account for approximately one-third of ticket prices, are often cited as a reason for the price increase, even though the price of oil per barrel is falling. The International Air Transport Association (IATA) attributes the price hikes to the rising cost of kerosene, explaining that “high fuel prices, as well as other inflationary cost increases, can impact ticket prices if airlines are unable to absorb or avoid these costs.”

Austria’s Statistik Austria said high inflation in April (9.7 percent) was partly due to the “revived desire to travel (accompanied by rising prices for flights, accommodations and restaurants in Austria and in the most popular holiday countries”.

“The prices for package tours abroad, which are in high demand, have increased significantly compared to the previous year and are becoming an important driver of inflation for the first time in a long time”, said Statistics Austria director general Tobias Thomas.

READ ALSO: What is driving rising inflation in Austria and will the government act?

Johan Lundgren, CEO of easyJet, noted that while fuel prices have risen by 71 percent, the average rate of the low-cost airline has increased by 31 percent, equivalent to €14. He justified the increase, stating that it remains affordable for many customers.

Furthermore, the ban on overflying Russia has increased travel time by one to two hours for certain Asian destinations, adding to the costs of long-haul flights, according to airlines.

How can I avoid spending too much money on summer travelling?

Although flights may not be as cheap as before, there are still strategies to keep costs down:

– Booking flights well in advance tends to result in cheaper tickets, as prices increase closer to the flight date. Therefore, if you still need to book your flight, now is the time to do so.

– Avoiding the peak holiday season in July and August can help save money. Instead, consider taking an early summer vacation in June or a later one in late August or early September.

– Check websites like Skyscanner and Google Flights for the cheapest airline options. These platforms can also find cheaper tickets if you’re open to making stopovers instead of flying direct.

READ ALSO: Ten ways to save money on your trip to Austria this summer

– Be flexible with your travel dates. For example, look for midweek departures or consider departing from secondary airports, which may offer lower prices compared to major airports.

– If you’re travelling within Europe, consider rail travel as an alternative to flying. The Austrian train system, operated mainly by state-owned company ÖBB, is known for its efficiency and relatively affordable prices and is highly regarded in many countries.

READ ALSO: How does Austria’s Klimaticket for national public transport work?

By employing these strategies, you can still find ways to manage costs and make your travel plans more affordable despite the current trend of rising airfare prices.

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