SHARE
COPY LINK

TRAIN TRAVEL

‘We are supposed to be borderless’: Why train travel in Europe is not up to speed

Is train travel in Europe up to scratch if people want a greener option to flying? Rail expert Jon Worth travelled 30,000km on 186 different trains across the continent to find out.

Bratislava railways Cross Border rail
A train connection between Bratislava and Berlin on day 40 of Jon's Cross Border Rail project. Photo: Jon Worth

In many ways, the lives of people in Europe have never been more intertwined: freedom of movement has made it simpler for people to relocate or work across borders, projects like Erasmus foster cultural and linguistic exchange, and the EU has connected politics across member states like never before.

But, as a new research project has revealed, the dream of a truly interconnected Europe has one very practical barrier: many of the rail connections between different countries are not fit for service.

“We are supposed to live in a borderless Europe, but when it comes to rail transport, borders still exist,” said Jon Worth, an activist and blogger who founded the Cross Border Rail project to highlight the issues in European rail transport. 

His message to the European Commission? “The EU’s transport policy is failing.” 

READ ALSO: ‘Something always goes wrong’: What I learned taking the train through Europe with two kids

Worth first noticed the problems with cross-border rail transport when travelling around Europe for his job as a communications consultant.

While services varied across different EU states, the one constant was that, regardless of the location or the countries involved, travelling across borders by train was often far more difficult and inconvenient than it needed to be.

This observation became the seed of an ambitious new project: to travel across every internal border within the EU, and European Free Trade Area (EFTA), via train. In doing so, he wanted to paint a picture of the scale of the problem across Europe. 

Cross Border Rail

Jon travels through Sweden near the town of Sundsvall. Photo: Jon Worth

“You have to first know the problem exists and then you have to practically start to unpick that problem to work out what you’re going to do about it,” he told The Local. “I didn’t really think of this as the purpose of my project at the beginning, but I’m basically bottling up practical experience from the ground and taking it to policy makers and saying, this is what we need you to fix.”

A 30,000km rail journey

From coastal routes in Italy to the mountains of central Sweden, the journey involved travelling more than 30,000km by rail, taking 186 different trains and travelling 900km by bike and 1,500km by ferry, taxi and bus when gaps in railway services appeared. 

By experiencing the routes first-hand, Worth realised that cross-border services suffered from four key problems: repair work was needed on key areas of the track, some regions had infrastructure but no passenger transport, schedules were disjointed between countries and ticketing bugs were making it difficult for people to find and book services. 

Worth noticed, for example, that passengers travelling from Germany to Strasbourg often had to shell out more than double the actual ticket price due to a bug in Deutsch Bahn’s tariff system.

While a Berlin to Kehl Sparpreis ticket normally costs €61.90 and a regional connection between Kehl and Strasbourg is just €4.30, people booking the entire journey will be hit with a bill of €147.80 for a full-price ticket. 

“This is especially absurd as Strasbourg is the seat of the European Parliament,” Worth explained. 

In other places, including several routes between France and Spain, the services were good but there was simply no information on them available on many booking platforms.

That’s because the Spanish operators Euskotren and Rodalies de Catalunya don’t upload timetables to UIC Merits, the timetable system used by travel planners like DB Reiseauskunft and ÖBB Scotty. The result is that only travellers with a good local knowledge of rail services would even know that the trains were running.

“This type of data gap can be found anywhere in the EU,” Worth explained. 

‘Simple solutions’

In some cases, a small amount of investment appeared to be the answer. 

Like in the small town of Seifhennersdorf in Saxony, Germany, which has been left without its single rail service towards the Czech Republic due to a level crossing that needs to be repaired.

Or in the French town of Valenciennes – ironically enough, the location of the EU Railways Agency – where there is no direct route to Mons in Belgium due to 2km of missing track, and the one remaining route requires a long detour with irregular train services. 

In Lithuania, a train waits for hours in Turmantus before returning to Vilnius, rather than continuing the remaining 25km to Daugavpils in Latvia, leaving a gap in the connections between the two countries. In Worth’s view, a little extra fuel would be all it takes to solve this problem. 

In other cases, countries had failed to co-ordinate their train timetables, making this services near-to-unusable.

This was the primary issue between Tallin in Estonia and Riga in Latvia, where passengers heading north face an almost three-hour delay when changing at Valga, and passengers heading south have to wait almost four hours for their connecting train. 

Worth discovered a similar problem when heading from Marseille in France to Genova in Italy: there are no direct long-distance services via Nice and Ventimiglia and regional trains are so badly coordinated that anyone trying to make the trip has to wait at Ventimiglia for 1 hour 55 minutes heading eastbound and 52 minutes heading west.

These examples – and several more – were compiled into a list of 20 case studies where Worth claims the issues could be quickly and easily rectified. 

“What I want to show is that there are a whole host of problems that you can solve without much money,” he said. “There are simple solutions to so many of these problems.” 

READ ALSO: How a cross-border train has pushed house prices up in Switzerland and France

‘Practice what they preach’

On each day of his 40-day journey around Europe, Worth sent a postcard to EU Transport Commissioner Adina Valean – but has yet to receive a response.

“I want the EU to fix these problems, but I don’t think at the moment the EU – the Commission is particular – has the necessary knowledge or the necessary political will to really solve them,” he said. “The EU says they’re in favour of improving international passenger transport, but whether they’re actually fully practising what they preach, I’m not so sure.”

Having built up what he describes as a “head full of knowledge and a hard disk full of footage” through his first-hand experience of the trip and conversations with local activists, his question is: “Why is the EU not doing this, why is a Commission official not doing this?”

In concrete terms, the Green Party activist hopes that the EU will “get its hands dirty” and intervene when needed to ensure that communities along Europe’s borders are better served by the rail network, especially when the governments of one or more countries are slamming the brakes on a much-needed project.

“The European Commission at the moment has no idea what’s happening on the ground in the majority of cases,” Worth said.

For Worth, two factors will be crucial in solving Europe’s cross-border rail issue: having the political will to cooperate across borders and having a clear sense of how much a reliable rail service can affect the lives of residents in the region.

One example of this is the ease of travelling between Copenhagen in Denmark and Malmö in Sweden, where trains run every 20 minutes and around the clock.

“I met someone who was going to the dentist in Malmö from Copenhagen,” Worth said. “It basically shows how much people’s behaviour has changed because they’ve got a reliable train. People have got to be able to rely on the train and allow their lives to change, knowing that the train can take the strain.” 

Regardless of whether trains are run by private or state companies, by Slovakia, Austria or Spain, the main priority is for governments to agree that “this is the function they want the trains to serve”, Worth said. 

“Only when you’ve been to some of these places can you really understand fully what it would really take in order to fix those problems,” he said. “And that aspect of how the personal is political is really, really central for me.” 

The Local has approached the European Commission for a comment. 

READ ALSO: Yes, train travel across Europe is far better than flying – even with kids

Member comments

  1. “One example of this is the ease of travelling between Copenhagen in Denmark and Malmö in Sweden, where trains run every 20 minutes and around the clock.” Oh dear what a bad example. Örusundståg which operates this “service” is so unreliable that those who live along the line it runs from Karlskrona to Häessleholm who is travelling to Copenhagen airport either drives or takes a taxi if they want to be sure of cathing their flight. And the last train from Copenhagen airport that goes any further than Kristianstad leaves at 9 p.m.

  2. As much as I love train traveling, it will never be a alternative to plane/car in Europe if not the prices are seriously looked into… – E.g. Copenhagen(DK)-Grenoble(FR) is around 350€ – Each way – Per person! – A family of 4 would have to spend 2800€… twentyeighthundredeuros?! – Same or more, as a returnticket (for 4) to Bangkok…
    Sorry – Just had to get it out…
    EU: DO SOMETHING, PLEASE! 😉
    Ps.: Oh – And don’t get me started on how to buy cross-border tickets… “Sorry, this price is not available” – “Sorry, no connection, try to narrow search” – “Sorry – You can’t book 3 months ahead” and so and, and so forth… There… I _did_ start… Sorry… By plane?: “momondo – 5 seconds later you’re off” – Such a shame…

Log in here to leave a comment.
Become a Member to leave a comment.
For members

TRAVEL NEWS

What are your rights if your trip is delayed or cancelled in Austria?

Delays and cancellations can happen when you're travelling by train or plane in Austria - especially during strikes. Here's a look at your rights.

What are your rights if your trip is delayed or cancelled in Austria?

What happens if my trip is affected by the German strikes?

As The Local has been reporting, a German-wide strike in the transport sector on Monday has hit country’s rail services, public transport, many airports, waterways, ports and highways – and has disrupted travel to and from Austria.

Long-distance services are at a complete standstill, and DB Regio, which is responsible for regional services, has also suspended most trains. The strike is also affecting air traffic and local public transport in some German states, extending beyond Germany into Austria.

READ ALSO: How German strikes and Vienna protests are affecting travel in Austria

Austrian rail company ÖBB has recommended that travellers postpone travel from, to and via Germany due to the strike.

Deutsche Bahn has promised flexibility. Long-distance rail travellers can use their tickets booked between 26th and 28th March 2023 flexibly up to and including Tuesday, 4th April 2023. Seat reservations can be cancelled free of charge, further information can be found at www.bahn.de/sonderkulanz.

What happens if my train is delayed or cancelled?

In general, if you are affected by train delays or cancellations you have rights in Austria. 

You are entitled to receive 25 percent of the one way fare of your ÖBB ticket for delays starting from 60 minutes and 50 percent for delays starting from 120 minutes.

A view of Vienna main station.

A view of Vienna main station. Photo by Lukas S on Unsplash

However, if you use only suburban and regional transport services (Regionalzug, Regional-Express, Cityjet Xpress or S-Bahn in the timetables) and do not have a ticket that also includes main-line services, there is no entitlement for compensation in case of any delay.

According to ÖBB, if your train is cancelled or delayed by more than an hour, you have the following options:

  • You can choose not to start your journey at the place of departure and ÖBB will refund the full fare
  • You can travel on another of the rail operator’s trains, if necessary via another route or with another type of transport service, if that transport service is included in your ticket
  • You can end your journey earlier and the operator will refund you the fare for the route not yet travelled
  • If the journey you started has become too complicated, you can immediately return on another of the trains or, if necessary with another type of transport service (if it’s included in your ticket) to the place of departure and ÖBB will refund you the full fare.

What happens if my flight is delayed or cancelled?

First of all, EU air passenger rights apply to you if your flight is within the EU or Schengen zone (Austria is in the Schengen zone), if it arrives in the EU/Schengen zone from outside the bloc and is operated by an EU-based airline, or if it departs from the EU/ Schengen zone.

Additionally, the EU rights apply only if you have not already received benefits (including compensation, re-routing, and assistance from the airline) for this journey under the law of a non-EU country.

In case of cancellation, you have the right to choose between getting your money back, getting the next available flight, or changing the booking completely for a later date. You are also entitled to assistance free of charge, including refreshments, food, accommodation (if you are rebooked to travel the next day), transport, and communication (two telephone calls, for example). This is regardless of the reasons for cancellation.

(Image by Robert Laible from Pixabay)

If you were informed of the cancellation less than 14 days before the scheduled departure date, you also have a right to compensation, except if the cancellation was due to “extraordinary circumstances” (that usually includes strikes). 

You may also be entitled to compensation. In general, your rights and compensation will depend on the duration of the delay and the distance of the flight.

If an airline expects that your flight will be delayed beyond the scheduled departure time, you are entitled to meals and refreshments in proportion to the waiting time. It starts at two hours for shorter flights (distance of 1,500 km or less), three hours or more for longer flights and a delay of four hours for all other flights.

You should make yourself known to the airline so that they can provide you with the necessary vouchers and information.

If you arrived at your final destination with a delay of more than three hours, you are entitled to compensation unless the delay was due to extraordinary circumstances.

The compensation will be €250 for short flights, €400 for longer flights and up to €600 for flights covering more than 3,500 kilometres.

It can get tricky to understand your rights when most of the things you are entitled to depend on whether or not the cancellations and delays were due to extraordinary circumstances.

According to the EU, examples of events defined as extraordinary circumstances are “air traffic management decisions, political instability, adverse weather conditions and security risks”.

What about compensation for delayed flights due to strikes?

Workers’ strikes – which we are seeing many of at the moment – may be considered “extraordinary circumstances” so passengers won’t normally be eligible for compensation.

The website flightright.com writes: “In this case (strikes) airlines are under no obligation to pay out compensation to customers. Strikes, whether they be carried out by the airport staff or the airline staff, fall under this category and as such passengers should not expect to have a valid claim.”

However there are some exceptions.

For example “if your flight does not fall within the immediate strike period, but is cancelled due to the impact of the strike, it is worth checking your entitlement to compensation,” explains flightright.com.

“For example: if all flights are taking off and landing on schedule again after the strike, but you are denied boarding, then there is a good chance that the airline will have given your seat to a passenger who was directly affected by the strike. This means that the airline would be denying you the right to board against your will, which could entitle you to compensation.”

​​If the airline does not provide a satisfactory explanation, you can contact your national authority for further assistance.

SHOW COMMENTS