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MILAN

‘It takes time’: Foreign residents on what it’s really like to live in Milan

As Milan has ranked both highly and poorly in recent liveability surveys, we asked the city's foreign residents to share the truth on what life is really like there. Here's what readers of The Local told us - as well as insider advice if you're thinking of moving to Milan.

Is it possible to enjoy life in Milan as a foreign resident? The Local’s readers weigh in.
Is it possible to enjoy life in Milan as a foreign resident? The Local’s readers weigh in.Photo: Miguel MEDINA / AFP

After Milan was once again ranked in the bottom five in an annual survey of the best and worst cities to move to as a foreigner (this time coming in second-to-last place), we decided to create our own survey asking our Milan-based readers for their thoughts on what life in the city is really like.

The responses were mixed: a little over half of respondents were broadly positive about the quality of life in Milan, checking the ‘life’s fantastic’, ‘I’m grateful to be living here’, or ‘no complaints’ boxes.

Just under half said they have had a difficult experience of living in the city, with around one in ten actively hating the experience.

On an individual basis, readers had plenty of useful insights into how the city ticks and how to get the most out of living in Italy’s economic capital.

Here’s what you had to say about the best and worst parts of living in Milan – as well as your advice for people weighing up whether to make the move themselves.

‘An amazing strategic location’

Those who give Milan a thumbs up appreciate its convenient geographical position and cosmopolitan feel.

“I have Italianness where I want it, and the efficiency, modernity and access of an international-level city when I need it,” says Kate, who’s lived in Milan for a bit less than a year.

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“It’s a cosmopolitan city but it is still small enough to feel manageable,” agrees James Appleton, who moved to the city in 2020. “Things tend to work, and it’s in an amazing strategic location.”

In particular, residents highlight that the city’s close proximity to nature means they can easily take weekend or day trips to a range of scenic destinations.

“Geographically it is in a superb position, near the mountains and the sea,” says resident Melanie, who has lived in Milan on and off for forty years.

Lake Como is just a short car journey or train ride from Milan.

Lake Como is just a short car journey or train ride from Milan. Photo: Anjuna Ale on Unsplash

“It’s amazing to be within an hour train ride of so many beautiful places outside of Milan,” agrees Veronica Policht, who’s spent two living years in the city.

And if you fancy going further afield, it’s also well-positioned for making international trips.

“The airports are very accessible and I really like the convenience of Linate for travel within Europe or to the UK. I think Milan is easily one of the most accessible and navigable cities I’ve ever lived in (I’m from Sydney and have lived in Hong Kong, London, Amsterdam and Tokyo),” says Nicki, who’s lived in Milan for two years.

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‘World class’ public transport

Another highlight of life in Milan, say readers, is the excellent public transport system.

“Milan’s public transportation is amazing, honestly world class,” enthuses Veronica.

It’s “very easy to get around, great public transport and bike lanes and easy to walk everywhere” seconds Nicki.

The city tends to gets a bad rap for its appearance compared to places like Florence and Rome, but several readers said they find Milan an attractive place to live. 

And when it comes to food and culture, many of you agree: Milan’s is second to none.

James cites Milan’s “food and drink options, its beautiful and underrated centre, its modern architecture” as some of city’s best qualities, while Veronica appreciates the “many cultural opportunities available”.

Pre-dinner aperitivi are considered a highlight of Milanese life.

Pre-dinner aperitivi are considered a highlight of Milanese life. MIGUEL MEDINA / AFP

“The food, aperitivo, architecture, parks, and art,” are all highlights for two-year Milanese resident Joshua; and Steve Geddis, who’s lived in the city for four years, agrees that there’s a “huge range of restaurants, constantly lots to do.”

So what’s not to love about Italy’s economic capital?

‘The pollution is awful’

Two negative aspects of life in Milan consistently cropped up in reader responses: the high cost of living and the elevated pollution levels.

“One of the most polluted places in Europe” is how former Milanese resident Laura summed it up, and Veronica agrees that “the pollution is awful”.

According to Paul Pontecorvo, who’s lived in the city since 2006, it’s particularly bad in the winter: “the period between Jan-Feb with no air moving and smog is dreadful…you feel it in your lungs.”

Residents say the high levels of pollution is one of the worst things about life in Milan.

Residents say the pollution is one of the worst aspects of life in Milan. Photo: Marco BERTORELLO / AFP

Several respondents also warned that unless you’re on a reasonably high salary, you might not earn enough to take advantage of all that the city has to offer.

“Cost of living and taxes drastically outpace average income making it difficult to do much beyond survive,” is the gloomy assessment from Kurt, who’s lived in Milan for four and a half years.

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Isibor Sunday, who has lived in Milan for four years, characterises life in the city as: “Working like elephant eating like ant.”

The high cost of rent is seen as a particular culprit when it comes to draining funds: they’re “too high and rising” says Veronica.

“Even after the pandemic housing prices are unreasonable, especially for students or anyone who’s salary is based on a fixed nation-wide standard (like university staff).”

And if you’re considering buying your own place, “the cost of buying a house is almost as bad as London but requiring a bigger deposit,” warns Steve.

‘Rainy and grey’

Other bugbears?

For an Italian city, Milan has a cold and rainy climate that some denizens find particularly unpleasant.

“It’s rainy and grey in November – it’s definitely not a Mediterranean climate,” says Kate.

Readers say Milan’s grey and wet weather leaves a lot to be desired.

Readers say Milan’s smog and weather are major downsides. Photo: Marco BERTORELLO/AFP

“The weather is awful,” agrees Marta, who has lived in the city for two years.

If you’re coming from northern Europe, though, it’s likely to be no worse what than you’re used to. “It can be a little damp in November, but only by Italian standards!” says James.

The traffic and driving culture is also considered a drawback: an “over-abundance of drivers make the streets dangerous, ugly, and stressful,” says Veronica.

Charlie, who’s lived in Milan for 14 months, agrees: “FAR too many cars and everyone thinks the pavement is a car park.”

READ ALSO: Ten things you need to know before moving to Italy

Then are some facets of the city that aren’t all that bad in their own right, but that may disappoint new arrivals who have certain preconceived notions of what it can offer.

A few of you noted although Milan is cosmopolitan for Italy, it’s less international than other global hubs.

“Don’t expect such a cosmopolitan hub as London or NY or even Paris,” was the advice from a new resident who’s lived in Milan for five months.

“It pretends to be international but it is not at all and even integrated, speaking the language and having friends there it never gives you the feeling of living in big city like London or Paris,” is the scathing review from one ex-resident of four years.

Milan: not as international as it thinks it is?

Milan: not as international as it thinks it is? Photo: Miguel MEDINA / AFP

Says Melanie, who first moved to the city four decades ago: “It has improved and become more international but the Milanese do have a small town mentality!”

And those who think Milan’s status as Italy’s most modern metropolis means they won’t have to deal with the country’s infamous red tape are in for a rude awakening.

“The bureaucracy is as bad as anywhere else in Italy,” says James; while Adam Rugnetta, who’s been a resident for five years, identifies the bureaucracy as the worst part of living in the city – though adds that “it’s the same in the rest of the country.”

Making the move

What guidance do our readers have for foreigners looking to make the move?

Make an effort to learn the language, before and after moving, was the most commonly issued advice.

Not only is the ability to speak Italian almost always critical if you want to find a job with an Italian company, “it makes a huge difference to understanding everything about the culture,” says Melanie.

“Try to speak Italian, even if you’re bad, people will appreciate the effort either way and probably reply in English most of the time,” advises Steve.

Learning Italian will ease your transition to Milan, say residents.

Learning Italian will ease your transition to Milan, say residents. Photo: Aaron Burden on Unsplash

Several readers suggested exploring different neighbourhoods of the city and being open to moving around until you find the one where you feel most comfortable.

And with rents as high as they are, Veronica even suggests looking outside the city for accommodation: “Really consider if it’s important to you to live *in* Milano proper or if you could be happy living in a surrounding suburb and commuting to work.” 

Some respondents pointed out that you can feel isolated in a big city like Milan, and it’s not always easy to make friends.

With that in mind, it’s important to take the initiative when it comes to finding a community.

“Be open and outgoing, speak to people, and if you want to make new friends and don’t have school age kids, get a dog!” is what Lulu, who’s lived in the city for five and a half years, suggests.

“Join clubs for expats, the local gym, book clubs, toddlers groups etc, it will be easier for you,” says Melanie.

And if you’re new to the city and struggling?

“Don’t worry about hating it all at first,” she says cheeringly. “It takes time!!”

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LIVING IN ITALY

EXPLAINED: How can you stop nuisance phone calls in Italy?

If it seems like you’ve been getting more unwanted calls on your Italian phone number recently, you’re probably not imagining things. But the good news is you’ll soon be able to do something about it.

EXPLAINED: How can you stop nuisance phone calls in Italy?

People in Italy are now getting an average of five nuisance calls (or telefonate moleste) per week from telemarketers, according to consumer rights association Codacons, which estimates that the frequency of such calls – mainly from banks, telecommunications and energy companies – is now about 20 percentage points higher than in pre-pandemic times.

This increase in cold calling in Italy comes ahead of the imminent introduction of a new ‘do not call’ list for mobile phone numbers, which spells trouble for telemarketers, reports newspaper Corriere della Sera.

READ ALSO: Beat the queues – 19 bits of Italian bureaucracy you can do online

In the European Union, data protection rules (under Regulation 2016/679) mean that you have the right not to be contacted, including by businesses. Based on this regulation, Italian courts can (and do) slap companies with large fines if they’re deemed to be using customers’ data unlawfully for telemarketing purposes. 

However, at the moment there’s not a great deal individuals can do about these annoying calls, beyond repeatedly opting out and making complaints.

But from this summer, rule changes in Italy will also mean both landline and mobile phone numbers, including any numbers that were not previously listed in the phone book, can be placed on an expanded version of the ‘do not call’ list known as the registro delle opposizioni or ‘register of objections’.

“From July 27th, the new public register will open to 78 million mobile telephone users,” Italian MP Simone Baldelli told Corriere della Sera.

Baldelli said the expanded register will become “a well-known and effective protection tool for phone users”.

EXPLAINED: How to change your registered address in Italy

It is already possible to use the registro delle opposizioni to remove Italian landline numbers from public telephone directories. Find out more about how to do that on the official website here.

As well as allowing people to register mobile phone numbers for the first time, the incoming rule changes in July will place stricter limits on the use of data by telemarketers.

“Enrollment in the new register will allow for the cancellation of any previous consents issued for telemarketing purposes, and will prohibit the transfer of personal data to third parties,” writes Corriere.

The new legislation is also set to include a ban on the use of automated or ‘robot’ marketing calls.

READ ALSO: Why the tabaccheria is essential to life in Italy – even if you don’t smoke

So how do you add your phone number to this new and improved register? 

From the information available so far, it appears that the process will be much the same as it is now for adding landlines to the existing register: you’ll be able to submit numbers to be added to the list either by phone, by completing a web form, or sending an email (either PEC or regular email).

But it’s not open just yet – it looks like you’ll have to wait until the end of July to add mobile numbers to the register.

We’ll report more details of the opt-out scheme on The Local once they’re published.

For now, readers of The Local have recommended the ‘Chi sta chiamando‘ (‘Who’s calling’) app, which you can find here for Apple or Android devices.

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