For members


How to get a discount on taxi fares in Italian cities

The Italian government has allocated funds for residents of Rome and other cities to receive discounted fares on taxis and private driver car rentals. Here’s how to access the vouchers depending on where you live.

Taxi drivers wait for customers at a taxi rank on Piazza Venezia in downtown Rome.
Italy’s government is offering discounted taxi fares as part of its Covid recovery effort. Photo: Laurent EMMANUEL/AFP

As part of its efforts to kickstart Italy’s Covid-hit economy and protect the health of its most vulnerable residents, the government has allocated funds for cities across the country to offer subsidised private transport services to residents.

The idea is to provide a boost to taxi drivers, who have suffered dramatic losses to their income over the past 18 months, while increasing the private travel options for vulnerable individuals who may be uncomfortable using public transport.

READ ALSO: From renovating property to buying a new car: 28 tax ‘bonuses’ you can claim from the Italian government

The ‘buoni viaggio‘ (‘travel vouchers’) scheme will last until at least the end of this year, when the current state of emergency is due to expire, with the possibility of an extension if the state of emergency is extended.

With financing from the government’s 2021 Relaunch Decree and Support Decree to support struggling businesses affected by the pandemic, the funds were first disbursed in March, but so far only some cities have implemented discount schemes.

Rome, Milan, Florence, Parma and Bologna are among those participating.

Each city council is responsible for administering the programme itself, which means each city has a different procedure for residents to access the funds and different rules on who is eligible.

Here’s how to apply for the discount depending on where you live:

Italy’s government is offering discounted taxi fares as part of its Covid recovery efforts.

Photo: Gabriella Clare Marino/Unsplash


Rome has put together arguably the most generous package of any city, with all adult women eligible for a 50% discount on taxi fares – as long as they are city residents.

Men over the age of 65 and disabled people over the age of 18 who are not already using different subsidized transport services can also access the discount.

Residents wanting take advantage of the scheme need to go to the site You will need either your SPID, National Services Card (CNS), or Regional Services Card (CRS) number to sign up.

READ ALSO: Italian bureaucracy: What is a SPID and how do you get one?

On the day you want to use the voucher, you will need to download a QR code from the website. You will need to make sure you book a taxi or private car rental driver that has signed up to the scheme.

When the journey is over, you should show your QR code to the driver, who will scan it to calculate your discounted fare. The payment must be made by debit or credit card (not cash).

The discount is capped at €20, so if your total fare is €50, you will pay €30; if it costs €16, you will pay €8. Each resident can use up to two vouchers per day, and access up to €400 worth of discounts per month.

A taxi in Milan.

Photo: Mikita Yo/Unsplash


Milan is offering discounted rides to those who are:

  • disabled, medically vulnerable, or have reduced mobility
  • “belonging to families most exposed to the economic effects” of the pandemic
  • unemployed or with an ISEE (Equivalent Economic Situation Indicator) of €28,000 or below

To sign up, residents should go to the ‘Milano Aiuta‘ (Milan Helps) section of the city council’s website at this address: and go to the ‘Click here to submit your application’ link. 

Applicants will need to sign an online declaration form confirming that they meet the criteria for receiving the discount, and the city says it reserves to the right to conduct checks.

The council’s website says there is a ceiling of €200 on the vouchers.

The 50% total discount with a €20 per journey cap remains in place.

READ ALSO: Italy’s spa bonus: How you can claim €200 towards a relaxing break


Florence is providing the discount in the form of actual voucher booklets, and a wide range of people are eligible to apply, namely:

  • anyone over the age of 65
  • people with certified disabilities or medical issues
  • pregnant women
  • health workers and school staff needing transport to and from work
  • the unemployed

Those who want to apply for a booklet should go to the portal, and will need a SPID, CNS, or CIE (Carta di identità elettronica, or Electronic Identity Card) to sign up.

Once approved, a booklet of 20 €5 vouchers worth a total of €100 will be sent to the applicant’s home. A passenger can use up to four vouchers per trip (so €20 total).

As soon as the first request has been approved, the applicant can apply for a second booklet of a further 20 vouchers worth €100.

READ ALSO: Italy’s building bonus: Can you really claim back the cost of renovating property?

Cars parked in Porta Maggiore in Bologna.

Photo: Petr Slováček/ Unsplash


Bologna offers discounts to people with disabilities or illnesses or those who have reduced mobility, including the elderly and pregnant women; as well as those who have been financially impacted by the pandemic.

To apply, residents should go to the website or sign up via the Bologna Welfare app.

They should then download the city’s ‘Roger’ app, where they can buy journeys in advance with a total value of €40, €80, or €100, paying only half the value of the trip (so €20 for a €40 trip, €40 for a €80 trip, or €50 for a €100 trip).

Passengers subscribed to the scheme should let the taxi company know at the time of booking that they wish to pay via the Roger app.

Those who don’t want to use the Roger app can email the taxi service they want to book with, attaching a copy of their proof of registration to the scheme, and deal with the company individually.

The vouchers can be bought up until December 30th, 2021, and used until June 30th, 2022.


Parma is offering the scheme to residents who are:

  • aged over 75
  • have medium to ever disabilities or mobility issues
  • are pregnant
  • have an ISEE of less than €28,000, can demonstrate that they have been significantly financially impacted by the pandemic, and haven’t already received financial support in the form of the ‘citizen’s income’ or ’emergency income’.

Applicants will need to sign up with their SPID via the following form on the Parma city council’s website.

Successful applicants are entitled to up to €150 euros, with 50% discount on journeys and a €20 per trip cap. They will receive a QR code via email, which they can display to taxi drivers to receive the discount.

As in other cases, passengers should let the driver know at the time of booking that they want to make use of the discount. 

The discount can be used up until December 31, 2021 for Parma’s residents.

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For members


REVEALED: How much more will Italian museums cost this summer?

Many of Italy’s famous museums and attractions have hiked their ticket prices by ten percent or more since last summer - and further price increases are on the way. Here’s why and how much the cost has risen.

REVEALED: How much more will Italian museums cost this summer?

Italy is loved for many things, including its invaluable artistic patrimony.

But, as the country continues to grapple with rising inflation, people planning to spend their holidays in the peninsula may find things are particularly pricey this year.

READ ALSO: What to expect when travelling to Italy in summer 2023

Next to a long list of summer staples, including artisanal gelato, and beach rental services, even museums and galleries have been affected by price hikes. 

The cost of admission to the 15 most-visited museums across Italy had risen by ten percent on average year-on-year as of March 2023, according to a study by consumer group Altroconsumo.

The single biggest increase was recorded in Naples as tickets to the Palazzo Reale went from six euros to ten, marking a 67-percent price increase against 2022. But notable price upticks were seen in all major Italian cities. 

Peak-season admission to Florence’s Uffizi galleries was bumped up from 20 to 25 euros last March in a highly controversial move, while tickets to Venice’s Palazzo Ducale – already among the priciest in Europe – went from 25 to 30 euros.

Uffizi galleries in Florence

The price of a single ticket to Florence’s Uffizi galleries went up from 20 to 25 euros last March. Photo by Alberto PIZZOLI / AFP

Admission to Turin’s popular Egyptian Museum also saw a price increase earlier this year as tickets went from 15 euros to 18 for a 20-percent increase. 

Finally, even the capital, Rome, wasn’t exempt from the so-called caro cultura (or ‘culture hike’) as the cost of pre-booked visits (prevendite) to the Vatican Museums increased by one euro for a total of 22.

Tickets to the Colosseum’s Archaeological Park are currently the same price as last year, though, quite tellingly, they are now one third more expensive than they were in 2019 (from 12 euros to the present 16).

Further increase on the horizon

On top of any individual price increase, tickets to all of Italy’s state-run museums will collectively go up by one euro from June 15th to September 15th.

The move is part of a two-billion-euro aid package for the northeastern Emilia Romagna region, with the temporary hike’s proceeds all meant to go towards the restoration of museums, libraries and monuments damaged by flooding.

READ ALSO: What you need to know about Italy’s free museum Sundays

Rome's Pantheon

Rome’s Pantheon, which can currently be accessed free of charge, will soon start charging entry fees. Photo by Vincenzo PINTO / AFP

But further price increases could be on the cards. Italian Culture Minister Gennaro Sangiuliano has repeatedly said he thinks the country’s world-famous historic sites should charge more for entry – and heavily criticised monuments opening their doors free of charge, saying he’d like to bring in entry fees.

To begin with, Rome’s Pantheon is set to soon charge for admission, though visits to the ancient Roman temple will remain free for city residents.

There are no details yet about when exactly the Pantheon will begin charging for tickets, but the change could pave the way for the introduction of entry fees for other ‘free’ attractions around the country.