Why you’ll pay more to send parcels in Germany from next year

Deutsche Post subsidy DHL is set to increase the cost of parcel delivery.

Why you'll pay more to send parcels in Germany from next year
Photo: DPA

As of January 1st, customers who use DHL will pay an average of three percent more to send parcels, the Bonn-based company announced on Tuesday.

The increase depends on the type of package.

A medium-sized parcel weighing up to two kilos, for example, will cost €4.79 in a DHL branch for domestic shipping in future, compared with the current €4.50. The cost of shipping a 10-kilo parcel will rise by a euro to €10.49.

The last time the company raised its parcel prices was in 2017.

The company said the price increase was due to there being more staff and extra transport costs.

READ ALSO: Sending post in Germany before Christmas? Here's what you need to know

Customers who organize their mail delivery online and hand it in to a post office pay significantly less. The medium-sized two-kilo parcel will be 30 cents cheaper online.

The only type of shipment not affected by the price hike is the 'S' (small) package, which can weigh up to two kilos. That will still cost €3.79 – and is the same whether posted in the branch or online.

Costs are on the up

The price increase comes as no surprise. Competitors, such as Hermes, have already raised their retail prices this year

In addition, both Deutsche Post and its competitors raised prices for businesses. These companies in turn are likely to have passed on most of the higher costs to private customers.

Thanks to the online boom, the parcel sector has enjoyed strong growth in the last few years, a trend which is likely to continue in future.

However, companies will also have to shoulder higher costs for staff. Meanwhile, government climate protection requirements will result in firms having to invest more in measures, such as a modern fleet of vehicles for delivery.

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Can you rely on Sweden’s Postnord to deliver cards and presents on time?

Wednesday marks the last day you can send first class letters or parcels in Sweden and still hope they'll make it in time for Christmas Eve. But how reliable is PostNord, the company which runs Sweden's postal service?

Can you rely on Sweden's Postnord to deliver cards and presents on time?

What can you still send and hope for it to be delivered by Christmas? 

The Christmas deadline for letters and parcels outside of Sweden already passed on December 12th, as has the deadline for ordering anything online and hoping for it to arrive on time, with most e-commerce companies advising customers that anything ordered later than December 19th will not arrive in time. 

But if you’re sending first-class letters, pre-paid parcels, and small packages for delivery through the letterbox, you can still send them up until December 21st. The same goes for other parcel services such as Postnord MyPack Home, PostNord MyPack Home small, PostNord MyPack Collect, and Postpaket parcels.  

And if you’re willing to pay a bit extra, you can send express mail letters, express parcels, and first class ‘varubrev’ small parcels up until December 22nd. 

“Those dates still apply. We have written in a press statement that if you send by those dates you can be pretty sure that they will arrive in time,” Anders Porelius, head of press at PostNord, told The Local on Tuesday. 

But can you trust Postnord to deliver when they say they will? 

Not entirely.

The Swedish Post and Telecom Authority, Sweden’s postal regulator, ruled on December 8th that the company was failing to meet its regulatory target of delivering 95 percent of all letters within two working days, with 28 million letters delivered late between June and November. 

An investigative documentary by TV4’s Kalla Fakta (Cold Facts) programme, was sent pictures showing huge piles of late, undelivered letters in one of PostNord’s terminals, and interviewed postal workers who said that they were unable to complete their deliveries now they had been moved from daily to every other day, as they had twice as many letters to deliver on the days when they worked. 

“You get yelled at by the customers, and rightly so, you get yelled at by your bosses, and you scold yourself because you feel like you’re not able to do enough,” said Emilia Leijon, one postal worker. “We pretty much never manage to deliver a whole satchel. There’s too much post and too little time.” 

What is PostNord doing about the delays? 

The Swedish Post and Telecom Authority has given the company until January 30th to carry out an analysis into why it is not managing to meet its targets, and to draw up an action plan of how it is going to improve.