The accident took place when the staff at the newly built Sannabadet in Kristinehamn suddenly lowered the floor of the children's pool on Saturday.
"It hurts and I cannot bend over. It hurts down to my neck," Anna Brattström told Expressen on Monday after having surgery at the hospital.
Brattström and her partner went to the pool on Saturday at around lunchtime with their two daughters. At the time of the incident, Brattström's two-year-old daughter was sitting in her lap.
As the floor was lowered, Brattström's hair and a large piece of her skin was torn off. Her waist-length hair got caught in a grate at the edge of the pool.
"First, I thought that someone had attacked me. Later, I thought that something had exploded. When I came to my senses, I stood up in the pool and then I could feel my head. It was not just hair but a large portion of skin that had been ripped off," told the newspaper.
The injury was so serious, Brattström was taken to Örebro University Hospital after initially going to Karlskoga Hospital. In Örebro, skin from her groin was transplanted to her scalp.
The pool will inform the police about the incident and review its procedures.
Pool manager Joanna Carlsson regrets the incident and said she wants to meet with Brattström to determine what happened and clear up matters regarding compensation, according to Expressen.
Attempts by The Local to reach Carlsson and Brattström on Monday were unsuccessful.