Ryanair won’t drop card fees despite law

Budget airline Ryanair has said it has no plans to stop charging fees for bank card payments, despite a new Swedish law intended to ban the practice.

Airline spokesman Stephen McNamara told newspaper Södermanlands Nyheter that the budget airline’s payment system had not been adapted to take account of the new Swedish law, which came into force on August 1st.

McNamara told The Local on Tuesday that customers pay ‘administration charges’ when paying with any card other than a MasterCard Prepaid. These, he said were not the same as the banned credit card booking fees:

“Ryanair does not operate a credit or debit card payment fee. Ryanair bookings may be subject to an administration charge which all passengers can avoid by using MasterCard Prepaid to complete their booking.”

The Swedish Consumer Agency (Konsumentverket) says it will investigate any complaints against the Irish airline:

“If we get reports showing in black and white that Ryanair is charging supplementary fees then we will contact them, but we have to wait until we get reports,” spokeswoman Sharon Lavie told Södermanlands Nyheter.

“This law also applies to Ryanair,” said Lavie.

She stressed that the company was bound by Swedish rules since airline tickets may be purchased from a Swedish language section on the Ryanair website.

This story was updated on Tuesday to include clarification from Ryanair.

Member comments

Log in here to leave a comment.
Become a Member to leave a comment.


UPDATE: Ryanair passenger jet makes emergency landing in Berlin over ‘fake bomb threat’

Polish police said Monday they were investigating a fake bomb threat that forced a Ryanair passenger plane travelling from Dublin to Krakow to make an emergency landing in Berlin.

UPDATE: Ryanair passenger jet makes emergency landing in Berlin over 'fake bomb threat'
A Ryanair flight making an emergency landing

The flight from Dublin to Krakow made the unexpected diversion after a reported bomb threat, German newspaper Bild Zeitung said.

“We were notified by the Krakow airport that an airport employee received a phone call saying an explosive device had been planted on the plane,” said regional police spokesman, Sebastian Glen.

“German police checked and there was no device, no bomb threat at all. So we know this was a false alarm,” he told AFP on Monday.

“The perpetrator has not been detained, but we are doing everything possible to establish their identity,” Glen added, saying the person faces eight years in prison.

With 160 people on board, the flight arrived at the Berlin Brandenburg airport shortly after 8 pm Sunday, remaining on the tarmac into early Monday morning.

A Berlin police spokesperson said that officers had completed their security checks “without any danger being detected”.

“The passengers will resume their journey to Poland on board a spare aeroplane,” she told AFP, without giving more precise details for the alert.

The flight was emptied with the baggage also searched and checked with sniffer dogs, German media reported.

The passengers were not able to continue their journey until early Monday morning shortly before 4:00 am. The federal police had previously classified the situation as harmless. The Brandenburg police are now investigating the case.

Police said that officers had completed their security checks “without any danger being detected”.

“The Ryanair plane that made an emergency landed reported an air emergency and was therefore immediately given a landing permit at BER,” airport spokesman Jan-Peter Haack told Bild.

“The aircraft is currently in a safe position,” a spokeswoman for the police told the newspaper.

The incident comes a week after a Ryanair flight was forced to divert to Belarus, with a passenger — a dissident journalist — arrested on arrival.

And in July last year, another Ryanair plane from Dublin to Krakow was forced to make an emergency landing in London after a false bomb threat.

READ ALSO: Germany summons Belarus envoy over forced Ryanair landing