Clients find IT consultants need a reboot
TT/The Local - [email protected]
Published: 9 Jun, 2008 CET.
Updated: Mon 9 Jun 2008 17:30 CET
Lawyers and accountants in Sweden are praised by their clients while IT consultants promise more than they can deliver, according to a new survey.
The findings are part of an investigation of companies the business services sector conducted the quality measurement organization Svenskt Kvalitetsindex (SKI).
The study is based on interviews with 3,500 interviews with customers to companies in the legal, IT, staffing, and accounting fields.
The report gives accountants rankings similar to those they received ten years ago.
The most talented accountants are to be found at Pricewaterhouse Coopers and Ernst& Young, according to the report.
Staffing companies beat out IT firms when it comes to service, but both received about the same ranking overall.
Business lawyers were ranked the highest, with little variation between reviews for large and small firms.
Comments
See Also
The findings are part of an investigation of companies the business services sector conducted the quality measurement organization Svenskt Kvalitetsindex (SKI).
The study is based on interviews with 3,500 interviews with customers to companies in the legal, IT, staffing, and accounting fields.
The report gives accountants rankings similar to those they received ten years ago.
The most talented accountants are to be found at Pricewaterhouse Coopers and Ernst& Young, according to the report.
Staffing companies beat out IT firms when it comes to service, but both received about the same ranking overall.
Business lawyers were ranked the highest, with little variation between reviews for large and small firms.
Join the conversation in our comments section below. Share your own views and experience and if you have a question or suggestion for our journalists then email us at [email protected].
Please keep comments civil, constructive and on topic – and make sure to read our terms of use before getting involved.
Please log in here to leave a comment.